Terms of service

Terms of Service

These Terms apply to purchases of digital marketing resources and human-assisted services from Digital Marketing Products at www.luckin.top. Please review the product description, agreed service scope, and these Terms before ordering. By placing an order, you agree to these Terms to the extent permitted by applicable law.

1. Our products and services

We provide digital marketing resources, campaign planning support, and customized advertising management services as described on the relevant product page. Deliverables, required inputs, and any agreed revisions should be confirmed before purchase. Physical goods, advertising inventory, media spend, AI subscriptions, and API credits are not included unless expressly stated in the agreed scope. We are an independent marketing business.

2. Orders and payment

You must be legally able to enter into a purchase agreement and provide accurate billing and contact information. If purchasing for a business, you must be authorized to act for it. Prices and the applicable currency are shown on the product page and at checkout; applicable taxes and disclosed charges are shown before payment. We will contact you if an order cannot be fulfilled or contains a material pricing or description error, and offer a correction for your approval or cancellation with a refund. We will not impose additional charges without your consent.

3. Digital delivery and your cooperation

Orders are delivered by email within 1 calendar day, as stated on our storefront. Where applicable, the delivery includes access instructions or a license key. Please use an email address you can access and check your spam folder. The order description and any written agreement identify the deliverables and any ongoing service schedule. Provide the information reasonably needed to complete your service, and promptly tell us about access or delivery problems through our contact page. If missing inputs affect completion, we will discuss the timing with you.

4. Cancellations and refunds

Our Refund Policy explains how to request cancellation, correction, or a refund. It includes a 30-day request period for delivered products or services, subject to applicable statutory rights. Digital content and work already performed have different cancellation conditions. Nothing in these Terms overrides that policy or mandatory consumer protections.

5. Use of materials and intellectual property

Unless a product description or written agreement states otherwise, after payment you may use the purchased materials and deliverables for your own business marketing purposes, including adapting them for your campaigns. You may not resell, sublicense, or publicly distribute our underlying toolkits, templates, or source materials as standalone products without written permission. You retain ownership of materials you provide and give us permission to use them only as needed to perform your order. You must have the necessary rights to those materials. Any third-party materials remain subject to their applicable licenses. Any broader transfer of rights in custom work must be agreed in writing.

6. Responsible use and review

You must not use our website or services for unlawful, deceptive, infringing, or abusive activities, or attempt to interfere with the website or access another person’s data. You are responsible for reviewing campaign materials before use, verifying factual claims, obtaining required permissions, and complying with applicable advertising rules and platform policies. AI-assisted content, where used, may contain errors and requires human review.

7. Marketing results and third-party platforms

We will provide the agreed deliverables with reasonable care and skill. We do not guarantee advertising approval, a particular number of leads or sales, rankings, revenue, or return on advertising spend. Outcomes depend on factors outside our control. Third-party platforms set their own terms, fees, and availability. Purchases made directly from them are governed by their policies. These provisions do not excuse a failure to provide the services we agreed to deliver.

8. Privacy

Our Privacy Policy explains how personal information is handled. Send only information needed for your order; do not submit passwords or full payment card details through contact forms. Any access required for a service should use an appropriate authorized access method agreed with you.

9. Problems, service suspension, and liability

Please contact us promptly about any issue so that we can investigate and seek a fair resolution. We may suspend a service where reasonably necessary to address unlawful use, a serious breach of these Terms, or a security risk, and will explain the reason where lawful and practicable. Any refund due for undelivered work will be handled under our Refund Policy and applicable law. Nothing in these Terms excludes or limits liability or remedies that cannot lawfully be excluded or limited, including mandatory rights relating to faulty or misdescribed products or services.

10. Changes and applicable rights

The version of these Terms presented at the time of purchase applies to that order. Future updates will be published on this page and will not retroactively reduce your rights for an existing order. Any material change to an agreed service requires agreement. Applicable mandatory law governs your consumer rights, and these Terms do not restrict any right to seek remedies through competent courts or consumer authorities. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

11. Contact

For questions about these Terms or an order, contact Digital Marketing Products through our contact page. Include your order number when relevant. Additional business contact details are available on our Contact Information page.